Frequently Asked Questions (FAQs)


Can I get a refund?

Refund Policy/WMBA cancellation policy

All cancellations are subject to a $15.00 administration fee. Cancellations after the September 23 final registration date will be deducted an additional $15.00 fee as the T-shirt/equipment orders will have been placed.
Unfortunately, no refunds are possible after October 2nd. All teams will have been formed and players will have started training.

An exception may be considered for medical reasons when a formal doctors note is provided indicating an inability to play for the remainder of the season. In this case, both the cancellation fee and player (jersey/equipment/ insurance) costs will be deducted from the total paid and the remaining amount will be refunded on pro-rated basis, according to the number of sessions remaining at time of contact.


My son is still 4 but will be 5 in November. Can he register in the age 5 - 7 division?

Yes! If your child will be 5 before the end of the year, he or she may register in our age 5 -7 division. Divisions are based on birth year.


Can I register with any community centre?

To ensure fair play for all, children ages 8 and up must register with community centre in their catchment area.


Where are games?

Games are typically played in gyms available close to your region.


When do I get tax receipt?

Your tax receipt is the confirmation email you received upon registering online. We do not issue separate tax receipts. You can also check your transaction history in your RAMP account.


Do the regular season games impact the playoff berths?

All teams in the scoring divisions (ages 11 and up) make the playoffs. Regular season games determine your seeding for the playoff bracket.


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